SonoVive, your trusted source
for improving hearing, cognitive function, and overall health. By accessing and using our
website, you agree to comply with these Terms of Use. We want to ensure you have a seamless
experience while navigating through our site and using our products, and we ask that you
carefully review these terms before making any purchases. If you have any questions or concerns,
please feel free to reach out to us.
1. Agreement to Terms of Use
By accessing and using the SonoVive website, you agree to abide by these Terms of Use.
If you do not agree to any of the terms set forth, you should refrain from using the website or
purchasing SonoVive products. These terms govern all users, customers, and visitors to the site.
If you make any purchases, you are also agreeing to our return and refund policies, which are
part of these terms.
2. Product Information and Accuracy
At SonoVive, we strive to provide you with the most accurate and up-to-date product
information. However, while we aim for accuracy, we cannot guarantee that all content, such as
product descriptions, prices, and availability, is error-free. The information on the SonoVive
website, including product descriptions, is intended to help you make informed decisions, but
should not be used as a substitute for medical advice.
Always consult your healthcare provider before using any dietary supplement, especially
if you are pregnant, have a pre-existing condition, or are taking other medications. SonoVive
products are carefully formulated to support hearing health, cognitive health, and overall
wellness. They are not intended to diagnose, treat, cure, or prevent any disease.
3. Use of Website and Products
You agree to use the SonoVive website and products only for lawful purposes. When using
the website, you agree not to engage in any activities that could damage, disable, or impair the
operation of the site. Additionally, you agree not to interfere with or disrupt other users'
ability to use the website.
You must not use the site for any illegal activities or conduct that violates these
terms. SonoVive products are designed for personal use only. By purchasing our products, you
agree not to resell them, and to follow all instructions provided to ensure the safe and proper
use of the products.
4. Ordering and Payment
When you place an order for SonoVive products, you are responsible for providing
accurate, current, and complete information, including your shipping address and payment
details. All transactions are processed securely, and by providing your payment information, you
authorize SonoVive to charge the total amount for the product, including applicable taxes and
shipping costs. We accept several payment methods, including major credit and debit cards.
Please ensure that your payment details are correct to avoid delays in processing your order.
5. Shipping and Delivery
SonoVive offers shipping within the United States. We aim to process orders promptly,
typically within 1-2 business days, and you will receive a tracking number once your order has
shipped. Please note that delivery times may vary based on your location and external shipping
carriers.
Shipping costs are calculated at checkout, and SonoVive is not responsible for any
shipping delays caused by third-party carriers. If your package does not arrive within the
expected time frame, please contact our customer service team for assistance.
6. Refund and Return Policy
We stand by the quality of SonoVive products and want you to be fully satisfied with
your purchase. If for any reason you are not happy with the results or wish to return the
product, we offer a 60-day money-back guarantee. You can return the product for a full refund
within 60 days from the date of purchase.
Refunds will be processed to the original payment method, excluding shipping charges.
Please note that returns are only accepted for products purchased directly from the official
SonoVive website. To initiate a return, simply contact our customer support team for
instructions.
7. Limitation of Liability
While we work hard to ensure that our website and products are safe and effective,
SonoVive is not responsible for any damages that may arise from the use of our site or products.
This includes, but is not limited to, any indirect, incidental, or consequential damages. We do
not guarantee that the website will always be free of errors or viruses, and it is your
responsibility to ensure the security of your device when using our site.
8. Modification of Terms
SonoVive reserves the right to modify, update, or change these Terms of Use at any time.
Any changes will be posted on this page, and the updated terms will become effective immediately
upon being posted. We encourage you to review these terms periodically to stay informed of any
changes.
9. Governing Law
These Terms of Use are governed by the laws of the United States and the state of Idaho.
Any legal disputes arising from the use of the SonoVive website or products will be handled in
the appropriate courts in Idaho.